Looks better than the few case's we have now.

Craig, store 1931

I think it would also be very helpful to have someone who is knowledgable about computers in general. I have purchased two computers from Wal Mart but didn't really have anyone to help me or answer my questions. I was very lucky that I got the right computer for my needs. I think the signs are a step in the right direction, but the human touch is always nice. 

We shop at Walmart (or "Wallyworld" as we call it) almost religiously and I've never bought a computer there before.  I've bought three from Sam's Club but the Walmart selection is generally on the basic to very low end as far as specs.  I know they have to keep it at a price the avg person can afford and I totally agree with and understand that; however, Walmart (or WallyWorld as we call it here in SoCal) needs to have some sort of "options" for ppl who want a little higher end than what is on display, and at a better price than Circuit City and/or Best Buy.

I'm a Mac geek but I still buy PCs from time for various things that a Mac would simply be 'overkill' for.  I would love to see something where i could walk in, price it out, pay for it there, and they ship the customized machine either to the store or to my house.

That would be most ideal.

I think that this look and feel should also be applied to accessories.  Today most people buying a laptop or PC don't realize that they should buy a few more accessories for the near term (like an extra mouse if buying a laptop) or an external hard drive for backups (if buying a new PC or laptop.)  Having had to help friends and relatives recover from data loss  troubles, I think Wal-Mart can help in that area a little.

I am a former Wal-Mart Electronics sales associate, still with the company, and I have to agree that the presentation was never all that impressive, but I think that one of Wal-Mart's biggest shortcomings so far has been the lack of adequate training for its Electronics sales associates.

It's no secret that the most knowledgeable sales associates tend to sell the most products.  When I worked at Store 100 in Bentonville I was surprised at the frequency with which customers would come in and ask for certain associates by name.  Those associates' understanding of the product was apparent to the customer and helped them build a level of trust that resulted in strong customer loyalty.

Wal-Mart needs an in-depth, and most importantly ongoing, training program for all Electronics associates to properly educate them about the TVs, PCs, MP3 Players, and all the other gadgetry and accessories Wal-Mart carries.  A proper understanding of these devices will enable them to better serve the customer and make sure the customer gets exactly what they need and want.

One thing that could be included with this presentational redesign that would be a step in the right direction is detailed pamphlets for each laptop and PC sold in the stores, both for customer and associate use.  One of my biggest complaints as a sales associate was the inability to properly assess a PC's capabilities and compatibilities because all of the information that was presented had been filtered and generalized.  True, the packaging does have most of the basic information, but when a gamer wants to buy a PC with the intention of upgrading, they want to know what kind of expansion slots are available, how many RAM slots there are, how the RAM is distributed, and many other details that most packages do not offer.

One other suggestion would be comparison charts for things like CPU, RAM, hard drive space, video card speed, size, and slot type, etc.

Most of the suggestions above could also be applied to televisions, as well.  There were occasions where, as an associate, I would have to grab a ladder and crawl behind a television on the top row to confirm what types of connections it supported and how many of each.

I think those laptops look way too close together. You need more space between them so more than one person can crowd around and check out the merchandise. If someone's looking at one laptop, and you want to check out the one "next door," that's going to be uncomfortably and awkward rubbing elbows with them.

As for the new labels, I don't like them.  They do not note how much bloatware is loaded, nor if they are compatible with other operating systems.  It also should list any awards that particular device received by the various magazines and other organizations.

Lastly, I think it needs a 'See Also' section.  Perhaps I want something a bit bigger/faster/cheaper/etc.  Perhaps a three panel item on the bottom that shows the current item in the middle with the left box for a smaller/lesser grade machine, and the right with a more powerful machine - with walmart pricing and if it is carried by the store or not.

Better still - have a Kiosk in the computer department so folks can look at specs and make orders for things that may not already be in the store.

The problem I have had with the computer and printers are the choices in systems that Walmart selects.  Most tend to be proprietary.  Dell is one of the most prorpietary, as are Lexmark printers (which do not use standard protocols like PCL or PostScript).  The focus on Lexmark printers eliminates those of us without Windows (I run Linux) from using the printers (And boy do I need one!).

The layout of the computers (in my store - Rehoboth Beach, DE) is in one little isle.  With most of the walls covered in either ink boxes or SD memory stuff.  Where are the laser printers??